Extended Guarantee

  • Chose from 3, 6, 12, 24 & 36 Month Warranties
     
  • Cover Vehicles up to 15years & 150,000 Miles (at start of cover)
     
  • Repair Limits from £500.00 up to £1,000 totalling the purchase price of the vehicle

All our Vehicles will have undergone a pre delivery inspection to ensure it reaches you in the best possible condition, however no matter how well the vehicle is prepared, things can go wrong. The Dealer Care Extended Guarantee sets out to protect you against the cost of repairs resulting from the failure of the components.

Only components approved by the manufacturer can be covered. Any component not specifically listed below will not be covered.

 Engine

All internal mechanical Components comprising of: Cylinder head, block, bores and liners (excluding cracks and porosity), crankshaft, crank bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves (excluding exhaust gas recirculation valve), valve springs, valve guides, cylinder head gasket, inlet manifold, timing gears, timing chains, timing belt/chain tensioner, flywheel or flex plate, starter ring gear. (Excluding: de-coking, burnt, pitted and sticking valves).

Engine Management

Engine Electronic Control Unit (ECU), automatic transmission governor (computer governor), anti-knock sensor, MAP sensor.

Timing Belt

If the timing belt has been changed in accordance with the time/ mileage requirements specified by the manufacturer (proof will be required) it will be included against Failure.

Cooling

Engine thermostat, water pump, thermostat housing and viscous fan coupling, Engine temperature gauge sensor, engine oil cooler, heater matrix, radiator, expansion tank.

Fuel System

Fuel pump (Excluding: Failure as a result of contamination or failure to meet current emission legislation), Governor, fuel shut off mechanism, fuel pressure regulator, hydraulic or electrical injection timing mechanism, cold starting device, manifold boost pressure compensator, altitude compensator where fitted, pump drive gear, glow plug relay, air flow meter, metering head, auxiliary air valve, idle speed control valve. (Excluding: Failure as a result of contamination or failure to meet current emission legislation, fuel lines, injectors, glow plugs, high pressure pipes, injection timing adjustments, calibration, bench testing and emission test failures).

Gearbox

Internal mechanical Components comprising of: gears and gear clusters, selectors and shafts, synchromesh assemblies, bushes, ball and roller bearings, needle bearings, transfer gears, governor, valve block, oil pump, brake bands, servos, clutches, seals and bearings.

Clutch

Release thrust bearing, centre plate (oil contamination - centre plate only), pressure plate and slave cylinder. Clutch cable including selfadjusting mechanism and clutch damper excluding frictional material.

Torque Converter

All internal mechanical Components and seals.

Transfer Box (4x4)

Internal mechanical Components comprising of: transfer gears, selectors, shafts, transfer shafts, needle and roller bearings, output shafts, bushes.

Front Wheel Drive & Rear Wheel Drive

Drive shafts, universal joints and couplings, constant velocity joints, half shafts and bearings. (Excluding: gaiters and bushes).

Differential/s

Planetary gear assembly, crown wheel and pinion assembly. Internal shafts, bearings and bushes, thrust washers, spacers, bevel gears. Includes front, rear and centre differentials. (Excluding: viscous couplings and fluid differentials).

Propshaft/s

Propshaft, universal joints and couplings, bearings, includes front and rear transfer shafts 4X4 vehicles. (Excluding: gaiters).

Wheel Bearings

Front and rear wheel bearings.

Steering and Suspension

Steering rack, box and column, idler box, coil springs, power steering pump/motor and reservoir, wishbones and ball-joints, suspension arms and torsion bars, anti-roll bars. (Excluding: air suspension, gaiters, oil leaks, tracking and balancing).

Braking

Brake master cylinder, calipers, wheel cylinders, brake bias/restrictor valve, vacuum servo/pump, plus anti-lock braking systems (Excluding: wiring and connection faults).

Casings

Damage to casings caused by the failure of an included Component will constitute part of the total claim within the Guarantee limits.

Electrical

Alternator, starter motor and solenoid front and rear windscreen wiper motor, front and rear windscreen washer motor, ignition coil, horn, indicator Flasher Unit, electric window motors and switches, electric sun roof motor and switch, central locking systems (excluding remote control unit and wiring), distributor, electronic ignition module, electric radiator fan and temperature sensing switch, oil pressure sensor, indicator and wiper switches (column stalks), heater fan motor, fuel tank sender unit, electric fuel pump, speedo head and speedo transducer, heated rear screen (element failure only), door mirror motors and switches.

Air Conditioning / Climate Control

Air conditioning systems (Excluding pipes, unions, wiring and receiver drier).

Turbocharger / Supercharger / Kompressor

The complete unit including the wastegate is included, providing it was supplied as part of the manufacturer’s original equipment.

Hybrid & Electric Vehicle Components

Manufacturer supplied and fitted power generation and transmission components are included (excluding: batteries, wiring, electrical connectors and the disposal of chemical waste resulting from a claim). If the vehicle is not being used for a prolonged period, it must be stored in accordance with the manufacturer’s recommendations.

Working Materials

Should any authorised repair to any of the above Components require essential replacement of or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be included as part of the total claim within the Guarantee limits.

ADDITIONAL FEATURES

Continental Use

The Guarantee will include Mainland Europe for personal trips to a maximum period of 60 consecutive days. Claims made (in line with the terms of the Guarantee) during continental use will be reimbursed according to U.K. parts and labour costs at that time. Vehicle hire and hotel expenses benefits are not available during continental use.

Hotel/Accommodation and Rail Fare

Should Your Vehicle suffer a mechanical Failure that falls under the Guarantee away from home and leave you immobile, the Guarantee may pay up to £100 inc. VAT toward the cost of hotel accommodation or Rail Fare expenses to get you home, (provided the Failure results in a valid claim under the terms of the Guarantee).

Replacement Vehicle Hire

In the event of a valid claim, where the repairs cannot be completed within 8 working hours, the Guarantee may contribute up to £50 inc VAT per day towards the cost of hiring a replacement vehicle. Replacement vehicle hire is limited to a maximum of 7 days for any one claim. The first 24 hours of any rental period or delays resulting from the non-availability of parts are excluded.

Recovery

In the event of a Failure resulting in a valid claim and when Your Vehicle is immobile (or if continued driving could cause danger or further damage) the Guarantee will pay up to £50 inc. VAT. towards the cost of recovering it to a repairing garage.


Important Replacement vehicle hire, hotel accommodation and rail fare expenses will constitute part of the total claim and costs will be limited to the maximum Claims Limit as stated on the Schedule. Please make sure you provide bona fide receipts so that these costs can be reimbursed.


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